Privacy Policy

Storytime with Julie Ga (App) & juliega.com (Website)

Last updated: July 11, 2026

This is a working version of our Privacy Policy and is under ongoing legal review; it will be updated as the Service evolves.

1. Who We Are and What This Covers

1.1 New Planet LLC, a California limited liability company ("New Planet," "we," "us," "our"), operates the Storytime with Julie Ga mobile app (the "App") and the juliega.com website (the "Website"), together the "Service." This Policy explains what we collect, how and why we use it, who we share it with, how long we keep it, and your choices and rights.

1.2 This Policy is part of, and read with, our Terms of Service at https://juliega.com/terms.

1.3 This is a children's service operated by a parent. It is designed for young children to experience stories and keepsakes under the operation and supervision of a parent or legal guardian. Only an adult (18+) parent/guardian may create an account, provide consent, make purchases, or submit content. Children do not hold accounts and are not asked to provide personal information directly. This posture drives everything below.

1.4 The two surfaces collect very differently. The App runs on your device and stores your recordings there — we do not receive them. The Website stores what you create — answers, photos, recordings, generated keepsakes — on our servers so you can return to and share them. Where it matters, sections below say "App" or "Website."

2. Our Children's-Privacy Posture (Read This First)

2.1 We treat the Service as directed to children and comply with the Children's Online Privacy Protection Act ("COPPA") and its Rule.

2.2 Parent as operator. The account and every keepsake are created and controlled by a parent/guardian, who provides consent and controls the child's experience and data.

2.3 Verifiable parental consent. Before we collect personal information in connection with a child — most importantly the photos, interview answers, and recordings you provide on the Website — we obtain verifiable parental consent using a method recognized under COPPA. See Section 12.

2.4 Data minimization. We collect only what we reasonably need, and never condition a child's participation on more information than is reasonably necessary.

2.5 No child profiling or behavioral ads. We do not build advertising or behavioral profiles of children, do not serve targeted/behavioral advertising, and do not embed third-party advertising SDKs. Our analytics is Plausible, configured without cookies or persistent identifiers and without cross-site tracking (see §13 and Plausible's own data policy).

2.6 You-controlled sensitive data. Voice recordings and photos are treated as sensitive; you control how long they stay — we keep them until you delete them or your account, and we delete promptly on request (Sections 6–8).

3. A Note on the Two Voices (and the Two Surfaces)

3.1 Julie's voice = app content, not your data. Default narration is a digitally produced version of Julie Arvan's voice ("Julie Ga"), created with her participation and consent using professional voice technology (currently ElevenLabs). This is our content, not personal information collected from you or your child.

3.2 Your recording = your data. You (the parent) can record your own voice. That recording is your personal information (and, if a child's voice is captured, relates to your child). It is record-and-playback — we store it and replay it; we do not clone your voice, generate new speech, or create a biometric identifier. App recordings stay on your device; Website recordings are stored on our servers (Sections 6, 15).

3.3 On the Website only, we also generate a keepsake from your answers and photos — see Sections 7–9.

4. Information We Collect

4A. The App (on-device)

4A.1 Voice recordings — on your device. Audio you record stays on your device; we do not receive or store it.

4A.2 Purchase data (via Apple). We receive transaction/subscription status from Apple (that a purchase/renewal occurred) — not your card details.

4A.3 Device data (processed on your device). The App includes no third-party analytics or crash-reporting SDK and sends no usage or diagnostic data to us. App/OS version and similar technical details are used only locally on your device. If you opt in at the iOS level to share information with developers, Apple may provide us aggregate, anonymized crash/usage statistics through the App Store — we do not receive individual device data. No advertising identifier (IDFA) is used.

4B. The Website (server-stored)

4B.1 Waitlist / mailing-list email. If you join our early-access waitlist or mailing list (for example, on our coming-soon page), we collect your email address and the fact that you signed up, in order to send you the launch announcement and product updates you asked for. You can unsubscribe at any time.

4B.2 Account information. Your email address (used for a passwordless "magic-link" sign-in) and optionally a display name. Signing in sets a first-party session cookie/token on your device to keep you logged in.

4B.3 Interview answers — sensitive. Your responses to the guided keepsake interview (e.g., ~15 birth-story questions), which are personal family narrative and may include information about your child.

4B.4 Photos you upload — sensitive. Images you add to a keepsake, which may include images of your child. Stored in our cloud storage.

4B.5 Voice recordings you make — sensitive. Audio you record for keepsake pages, stored on our servers so you can return to and share it (including any child's voice captured within).

4B.6 Generated keepsake content. The story text our automated tools generate from your answers, and the assembled keepsake.

4B.7 Sharing data. If you create a share link, the fact of the link and access to the shared keepsake. We may keep minimal server logs of access to shared keepsake pages, including by people who are not account holders.

4B.8 Purchase data (via Stripe). If you subscribe to a paid Website tier, Stripe processes the payment; we receive subscription status and limited billing metadata — not your full card number.

4B.9 Usage/technical data. Cookieless, privacy-preserving analytics (Plausible — see §13) and server/security logs.

4B.10 Support communications. If you contact us, your message and contact details.

4C. What we do not collect from children. We do not ask children to provide personal information directly, do not let children make information public, and do not knowingly collect more from/about a child than is reasonably necessary.

5. How and Why We Use Information (and Legal Bases)

We use information to:

(a) create and operate your account and provide the Service (basis: performance of contract);

(b) store your recordings, photos, and answers and play them back / display them in your account and keepsake as you direct (basis: performance of contract; consent for sensitive processing);

(c) generate your keepsake story from your interview answers using an automated AI provider (basis: performance of contract) — see Section 8;

(d) narrate keepsakes in Julie's voice by sending the generated story text to our narration provider (basis: performance of contract);

(e) enable private sharing of a keepsake when you choose (basis: consent/performance of contract) — see Section 9;

(f) process purchases and manage subscriptions via Apple (App) and Stripe (Website) (basis: performance of contract);

(g) maintain, secure, debug, and improve the Service (basis: legitimate interests/consent, configured to avoid child profiling);

(h) provide support (basis: performance of contract/legitimate interests);

(i) comply with law and enforce our Terms, including parental-rights requests (basis: legal obligation/legitimate interests);

(j) if you joined our waitlist or mailing list, send you the launch announcement and product updates you requested, until you unsubscribe (basis: consent/legitimate interests); and

(k) send service/account communications; we do not market to children, and any parent-directed marketing is only with the consent required by law.

We do not use your recordings, photos, answers, or a child's information for behavioral advertising, voice cloning or synthetic-voice generation, or to train AI/ML models. See Section 14.

6. Voice Recordings — Lifecycle, Retention, and Deletion

6.1 Record → review → approve. Audio is captured from your microphone only while actively recording; a recording is not used until you review and approve it.

6.2 App — on device. Approved App recordings are stored on your device and played back locally. We do not receive them.

6.3 Website — on our servers. Approved Website recordings are stored on our cloud storage (private, access-controlled, via signed URLs) and played back in your account/keepsake and any keepsake you choose to share.

6.4 Retention. We keep a recording only as long as you keep it. If you delete it, or delete your account, we delete it from active systems promptly and from routine backups within 30 days, except where short retention is required by law. We do not retain recordings longer than reasonably necessary.

6.5 Deletion controls. Delete any recording anytime (App: narration settings / My Recordings; Website: your keepsake or account settings), and delete your whole account (Section 17).

6.6 What we never do with recordings. We do not: (a) create a voice clone or synthetic voice; (b) generate new speech; (c) create/use a voiceprint or biometric identifier; (d) train AI/ML on them; (e) use them for advertising/marketing; or (f) sell or rent them.

6.7 Recordings containing a child's voice. The Service is designed for parents/guardians to record their own voices; if a child's voice is captured, you confirm (per the Terms) you are the child's parent/guardian and consent. The same sensitive-data handling and short retention apply.

7. Photos and Interview Answers (Website only)

7.1 Photos. Photos you upload are stored in our cloud storage and placed into your keepsake. They may include images of your child; you provide them as the parent/guardian under the Terms. Your photos are not sent to our AI provider (Section 8) — they are stored and positioned in the keepsake by index only.

7.2 Interview answers. Your answers are stored and used to generate and assemble your keepsake. They are personal family narrative and treated as sensitive.

7.3 Retention/deletion. Photos and answers are kept until you delete the keepsake or your account, then removed from active systems and, within 30 days, from backups, except where law requires retention. Delete anytime from your keepsake or account settings.

7.4 Sharing. Photos/answers are private to your account unless you create a share link (Section 9).

8. AI-Generated Content and Automated Processing (Website only)

8.1 What generates the story. We use automated tools, including a third-party AI provider (currently Anthropic), to generate a personalized story from your interview answers (text). The provider receives only your answers as text and a count of your photos — not the photos themselves, and not your name, email, or account identity.

8.2 Output is a draft. The generated story is a machine-produced draft you can review, edit, and re-generate. It may contain inaccuracies; it is not advice.

8.3 No training on your data. Your answers are used to generate your keepsake, not to train AI/ML models.

9. Sharing Your Keepsake (Website only)

9.1 Off by default. Keepsakes are private to your account unless you create a share link.

9.2 How it works. A share link lets anyone with the link view that keepsake (including its photos, story, and any narration/recordings in it). Share only with people you trust.

9.3 Revoking. You can revoke a share link or delete the keepsake anytime from your keepsake settings; the link then stops working. Content already cached by a browser/CDN or copied by a recipient before revocation may persist outside our control.

10. Julie's Voice (Default Narration)

The default narration is a digitally produced version of Julie Arvan's voice, created with her consent using professional voice technology (currently ElevenLabs). It is our licensed content, not information we collect from users. On the Website, narration is produced by sending the generated story text (derived from your answers) to the narration provider; Julie's voice is the output. Julie's rights in her voice are governed by her separate arrangements with us and the provider, not by this Policy.

11. How We Share Information; Third-Party Processors

11.1 We do not sell your or your child's personal information, and do not share it for cross-context behavioral advertising.

11.2 We share information with service providers who process it on our behalf and instructions, limited to their function:

11.3 We may also disclose information: to comply with law/legal process/lawful government requests; to enforce our Terms or protect the rights, safety, and security of users (including children), the public, or us; and in a merger, acquisition, or asset sale, requiring the recipient to honor this Policy or provide notice/choices as required by law.

11.4 Each processor's handling is governed by its data-processing agreement with us and, where applicable, its own policies.

12. Verifiable Parental Consent and Parental Rights

12.1 Obtaining consent. Before collecting personal information in connection with a child — including Website photos, answers, and recordings, and any child name/age you enter — we provide notice and obtain verifiable parental consent using a method recognized under COPPA and proportionate to the sensitivity of the data.

12.2 Direct notice to parents. At the point of consent we give you a direct notice describing what we collect, how we use it, and that we will not condition participation on unnecessary information.

12.3 Your parental rights. At any time you may: (a) review the information collected in connection with your child; (b) refuse further collection/use; (c) direct us to delete it; and (d) revoke consent. Contact privacy@juliega.com or use in-app/on-site controls in your account settings. We verify you as the parent before acting.

12.4 No conditioning. We will not require a child to disclose more than is reasonably necessary to participate.

12.5 If we learn we collected a child's data without consent, we delete it promptly. Contact privacy@juliega.com.

13. Analytics; No Behavioral Advertising to Children

13.1 We use analytics only to operate, secure, debug, and improve the Service, configured to avoid building advertising/behavioral profiles of children. Our analytics provider is Plausible, configured without cookies or persistent identifiers and without cross-site tracking; Plausible processes limited technical data (such as IP address and user agent) transiently to derive aggregate counts and does not build cross-site profiles. Separately, signing in to the Website sets a first-party session cookie/token so you stay logged in; we do not use third-party tracking cookies.

13.2 We do not display third-party or behavioral advertising, do not include advertising SDKs, and do not use children's information for targeted advertising, retargeting, or cross-app/site measurement.

13.3 We do not use advertising identifiers (such as Apple's IDFA) for advertising.

14. Biometric Data — Our Position

14.1 The Service's voice feature is record-and-playback, and photos are stored and displayed. We do not extract, create, or use a voiceprint, faceprint, or other biometric identifier or biometric information, and we do not use any recording or photo to identify, authenticate, or recognize any individual.

14.2 We will not begin any biometric processing — such as speaker recognition, facial recognition, voice-clone creation, or synthetic-voice generation from your recordings — without first updating this Policy and the consent flow and obtaining the consents required by law.

15. Transient vs. Retained Data

15.1 Transient: the live microphone stream before you approve a recording, and audio held in memory only to play it back.

15.2 Retained: App — recordings on your device only. Website — account info, approved recordings, photos, answers, and generated keepsakes (until you delete them per Sections 6–8), and usage/diagnostic logs (kept for 90 days).

16. International Data Transfers

16.1 We are based in the United States, and our Website processors store/process information in the United States and the European Union (for our analytics provider). If you use the Service from outside the US, your information may be transferred to and processed in countries whose laws differ from yours.

16.2 Where required (e.g., EU/UK personal data), we use appropriate safeguards such as standard contractual clauses.

17. Your Rights and Choices; Deletion

17.1 In-app / on-site controls. Delete individual recordings, photos, and keepsakes; manage microphone/notification permissions (iOS settings); revoke share links; and delete your account.

17.2 Erasing App data. The App stores recordings on your device and has no server account; you can erase all recordings and local data in the App's Settings. Website account deletion. Deleting your Website account (from your account settings) removes your account information and Website content (recordings, photos, answers, keepsakes) from active systems and, within the wind-down in 6.4, from backups, except where law requires retention. This corresponds to termination of the Terms license.

17.3 Requests. Email privacy@juliega.com to access, correct, or delete information or exercise the parental rights in Section 12. We respond within the time required by law and may verify your identity first.

17.4 Statutory rights. Depending on where you live, you may have additional rights (Section 18).

18. Legal Regimes and Additional Disclosures

18.1 COPPA (US — primary). We comply as described throughout: parental notice, verifiable parental consent, parental review/deletion/revocation, minimization, retention limits, and confidentiality/security of children's information.

18.2 California — CCPA/CPRA. We describe the categories collected, purposes, and recipients above. We do not sell or share (for cross-context behavioral advertising) personal information, and not for minors. California gives under-16s heightened protection (opt-in to sell/share), honored by not selling/sharing at all. You have rights to know, delete, correct, and non-discrimination at privacy@juliega.com.

18.3 EU/UK (if offered) — GDPR / UK GDPR including child provisions. Lawful bases are in Section 5; you have rights of access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority, and automated-generation transparency (Section 8). Where processing relies on consent for services offered to a child, we obtain parental consent below the applicable age of digital consent in your country.

18.4 Biometric-privacy laws. Per Section 14, the design is record-and-playback / photo-storage and creates no biometric identifiers.

18.5 Apple App Store (Kids Category, if applicable). If listed in the Kids Category, we follow Apple's added requirements — data-collection limits, restricted third-party analytics/ads, and a parental gate for external links/purchases — and reconcile with the App Privacy "nutrition label."

19. Security

19.1 We use reasonable administrative, technical, and physical safeguards, including encryption in transit and at rest for stored recordings and photos, access controls, private storage buckets with signed-URL access, and limiting access to personnel/processors who need it.

19.2 No method of transmission/storage is completely secure; we cannot guarantee absolute security.

19.3 Breach notification. If we become aware of a security incident affecting your or your child's personal information, we will notify you and any authorities as required by law, without undue delay.

20. Data Retention (Summary)

DataSurfaceRetention
Voice recordingsAppOn your device only; we never receive them
Voice recordingsWebsiteUntil you delete them / your account; backups purged within 30 days
PhotosWebsiteUntil you delete the keepsake / account; backups within 30 days
Interview answers + generated keepsakeWebsiteUntil you delete the keepsake / account; backups within 30 days
Account information (email)WebsiteLife of the account; deleted on account deletion (+ backup wind-down)
Waitlist / mailing-list emailWebsiteUntil you unsubscribe or we close the list
Usage / diagnostic logsWebsite90 days (the App collects none)
Purchase/subscription statusBothAs needed for the subscription + 7 years for legal/accounting
Support communicationsBoth24 months

We retain children's information only as long as reasonably necessary, then delete it.

21. Changes to This Policy

21.1 We may update this Policy. For material changes we notify you (in-app and/or by email) before they take effect. For material changes to how we collect/use/disclose children's personal information, we obtain renewed verifiable parental consent where COPPA requires.

21.2 The "Last updated" date reflects the current version.

22. Contact Us

New Planet LLC

Privacy: privacy@juliega.com · Support: support@juliega.com · Legal: legal@juliega.com

For parental-rights requests (review, refuse, delete, revoke consent): privacy@juliega.com.