Terms of Service

Storytime with Julie Ga (App) & juliega.com (Website)

Last updated: July 11, 2026

This is a working version of our Terms and is under ongoing legal review; it will be updated as the Service evolves.

These Terms of Service ("Terms") are a binding agreement between you and New Planet LLC, a California limited liability company ("New Planet," "we," "us," or "our"), governing your use of:

together with all related content, features, and services (collectively, the "Service"). Where a section applies to only one surface, it says so ("App only" / "Website only"); otherwise it applies to both.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY.

1. Acceptance; Who May Agree to These Terms

1.1 The parent or guardian is the party. By creating an account, downloading, accessing, or using the Service, you represent and warrant that you are (a) at least eighteen (18) years old (or the age of majority where you live, if higher), (b) the parent or legal guardian of each child who will use or be featured in the Service under your account, and (c) able to enter into these Terms. You agree to these Terms for yourself and on behalf of each such child.

1.2 Children may not accept these Terms. The Service is designed for children to experience under your supervision, but only an adult parent or legal guardian may register, agree to these Terms, upload content, make purchases, or provide consents. If you are under 18, do not use the Service.

1.3 Assent. You accept these Terms by indicating your acceptance during onboarding, by creating an account, or by using the Service, whichever occurs first. If you do not agree, do not use the Service.

2. Description of the Service — Two Surfaces

2.1 The App (Storytime with Julie Ga). A children's storytime application that plays narrated children's stories, lullabies, letters, and affirmations. The App lets you (the parent) record your own voice narrating a story; the recording is stored on your device and played back in place of the default narration. The App runs on your device and does not send your recordings to our servers or to any third party. The only information that leaves your device is your Apple purchase/subscription status (Section 11).

2.2 The Website (juliega.com). A set of keepsake creation tools. You answer a guided interview about your family (for example, a birth story), optionally upload photos, and we generate a personalized, illustrated keepsake you can view, narrate in Julie's voice, add your own voice to, save to your account, and optionally share via a link (anyone with the link can view). Unlike the App, the Website stores what you create — your answers, photos, recordings, and the generated keepsake — on our servers so you can return to and share it (Sections 6, 9, and the Privacy Policy).

2.3 Default narration — Julie's voice. On both surfaces, default narration is a digitally produced version of the voice of Julie Arvan ("Julie Ga"), created with her participation and consent using professional voice technology (currently ElevenLabs). This narration, and all stories, characters, artwork, music, animation, text, and other materials we provide ("Julie Ga Content"), are our licensed or owned content.

2.4 Parent-created content. The App recording feature and the Website keepsake tools let you contribute your own content (recordings, photos, interview answers). This is your content, handled under Sections 6–9.

2.5 We may add, change, suspend, or remove features at any time, subject to Section 18 (Changes) and, for paid features, your rights under applicable law, Apple's policies, and — for Website subscriptions — Section 11.

3. Eligibility; the Parent-Operator Model; Parental Supervision

3.1 Parent-operator model. Every account and every keepsake is created, held, and controlled by a parent or legal guardian. All settings, consents, purchases, recordings, photos, and data controls belong to the account-holding parent/guardian. The child does not hold the account and is not asked to provide personal information directly.

3.2 Parental consent. Where we collect personal information in connection with a child's use of, or appearance in, the Service — most importantly the photos, interview answers, and recordings you provide on the Website — we do so only as described in our Privacy Policy at https://juliega.com/privacy and only with verifiable parental consent obtained through a verifiable parental consent method as required by COPPA. See Section 10 and the Privacy Policy.

3.3 Supervision. You are responsible for supervising each child's use of the Service, deciding what content and features are appropriate, and for the acts and omissions of any child using the Service under your account.

3.4 Not a childcare/education/medical service. The Service is a storytime and keepsake tool. Decisions about your child's screen time, media, and routines are yours alone.

4. Your Account

4.1 App. The App runs on your device. Any purchase is tied to your Apple account.

4.2 Website. To save and return to keepsakes, you create an account identified by your email address (we use a "magic link"/one-time sign-in; there is no password to steal). You must provide accurate information and keep it current.

4.3 Your account is personal to you and your household; do not sell, transfer, or share it outside your household. You are responsible for activity under your account and for keeping access to your email secure. Notify us at support@juliega.com of any unauthorized use.

4.4 We may suspend or terminate accounts as described in Section 17.

5. License to Use the Service; Personal, Non-Commercial Family Use; Our IP

5.1 Our license to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service and access Julie Ga Content solely for personal, non-commercial use within your family or household — for the App, on Apple-branded devices you own or control, per the Apple App Store Usage Rules.

5.2 What stays ours. We and our licensors retain all right, title, and interest in the Service and the Julie Ga Content, including all stories, characters, artwork, animation, music, software, trademarks (including "Julie Ga," "Storytime with Julie Ga," and the JulieGa marks), and the recorded and digitally produced narration voice of Julie Ga. No rights are granted except as expressly stated.

5.3 No extraction or cloning. You may not record, extract, sample, scrape, or capture the Julie Ga narration voice or any Julie Ga Content from the Service, and you may not use any of it to train, fine-tune, or create any voice model, AI model, synthetic voice, or derivative work, or to generate new audio in Julie Ga's voice — whether or not commercial.

5.4 Your keepsake. The finished keepsake we generate for you combines your content (answers, photos, recordings) with our Julie Ga Content and our generated text/layout. You may use, download, print, and privately share your keepsake for personal, non-commercial family use; the underlying Julie Ga Content and software remain ours under 5.2.

5.5 Feedback. If you send suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free right to use it without restriction or compensation.

6. User Content — Recordings, Photos, and Answers

6.1 "User Content" means anything you submit: voice recordings, uploaded photos, interview answers, names/labels, and similar inputs.

6.2 You own your User Content. As between you and us, you retain all ownership rights in your User Content.

6.3 The limited license you grant us. You grant us a non-exclusive, worldwide, royalty-free license to host, store, cache, encode, transmit, reproduce, display, and play back your User Content solely (a) to operate, provide, maintain, secure, and improve the Service for you and your account; (b) to create, store, display, narrate, and let you privately share your keepsake as you direct; and (c) as required by law. This license does not permit us to sell your User Content, use it for advertising or marketing, publish it beyond the private sharing you choose, or use it to train voice-cloning, generative, or other AI/ML models.

6.4 Where your content lives.

6.5 Duration of the license. The license lasts only as long as your User Content remains in the Service, plus a limited backup wind-down of 30 days described in the Privacy Policy, after which it terminates.

6.6 Deletion. You may delete any recording, photo, or keepsake at any time (in the App: the story's narration settings or the My Recordings screen; on the Website: your keepsake or account settings), and may delete your account. Deletion removes the content from active systems and, within the wind-down period, from routine backups, except where retention is required by law.

7. Your Representations and Warranties About User Content

By submitting User Content, you represent and warrant that:

7.1 you created it or have all rights, permissions, and consents necessary to submit it and grant the license in 6.3;

7.2 every person depicted or heard is either (a) you, (b) an adult who has given you permission, or (c) a child for whom you are the parent or legal guardian, and — as that child's parent/guardian — you consent to the collection, storage, display, narration, playback, and any sharing you choose, of that child's voice and image, as described in these Terms and the Privacy Policy;

7.3 your User Content does not infringe or misappropriate any third party's intellectual property, privacy, publicity, or other rights;

7.4 your User Content is not unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise inappropriate for a children's service; and

7.5 you have not impersonated anyone or misrepresented whose voice or image appears.

8. The App — On-Device Voice Recording (App only)

8.1 Record. The App captures audio from your device microphone only while you are actively recording, with the iOS microphone permission you grant.

8.2 Review and approve. Your recording is not used as narration until you review and approve it. You may re-record or discard before approval.

8.3 Playback. Once approved, the recording is stored on your device and played back as narration for that story, in place of the default Julie Ga narration, until you replace or delete it.

8.4 Replace or delete. You can replace or delete a recording anytime (6.6); deleting restores the default narration.

8.5 What the App feature is not. The App may apply on-device audio enhancement (signal processing such as filtering and leveling) so your recording sounds better; this runs entirely on your device. It stores and replays your audio on your device. It does not upload your recording, analyze it to identify anyone, create a clone or synthetic version of your voice, generate new speech in your voice, or create or use a biometric identifier, voiceprint, or template.

8.6 Recordings of children (App). The feature is designed for parents/guardians to record their own voices. If a child's voice is captured, Section 7.2(c) applies.

9. The Website — Keepsakes, Photos, AI-Generated Stories, and Sharing (Website only)

9.1 What you provide. You answer a guided interview (for example, ~15 questions about your child's birth) and may upload photos. You provide this as the parent/guardian, under Section 7.

9.2 How the keepsake is made. We use automated tools, including a third-party artificial-intelligence provider (currently Anthropic), to generate a personalized story from your interview answers (text). The provider receives only your answers as text and a count of your photos — your photos themselves are not sent to the AI provider; we store them and place them into the keepsake layout by slot index. The result is a machine-generated draft you can review, edit, and re-generate.

9.3 Narration. You can have the keepsake read aloud in Julie's voice. To do this, the generated story text (which is derived from your answers) is sent to our narration provider (currently ElevenLabs) to produce audio. Julie's voice is our content (Section 2.3); the input text is derived from your keepsake.

9.4 Your own voice. You may also record your own voice narrating keepsake pages. On the Website these recordings are stored on our servers (unlike the App) so you can return to and share them; Sections 6 and 7 apply, and they are treated as sensitive data in the Privacy Policy.

9.5 Saving. Your keepsake, answers, photos, and recordings are stored in your account until you delete them (6.6) or delete your account (Section 17).

9.6 Sharing. You may generate a share link to your keepsake. The link is unauthenticated: anyone who has the link can view the shared keepsake (including its photos and any recordings), so share it only with people you trust. You can revoke a share link or delete the keepsake at any time from your keepsake or account settings, after which the link stops working (subject to caching and any copies recipients already made).

9.7 What the Website feature is not. Storing and displaying your photos, answers, recordings, and generated keepsake does not create a clone or synthetic version of your voice, generate new speech in your voice, or create or use a biometric identifier, voiceprint, faceprint, or template to identify anyone.

10. Children's Privacy; COPPA

10.1 We take children's privacy seriously and design the Service to comply with the Children's Online Privacy Protection Act ("COPPA") and other applicable children's-privacy laws.

10.2 Our Privacy Policy at https://juliega.com/privacy — part of these Terms — describes the personal information we collect (including photos, interview answers, and voice recordings on the Website), how we obtain verifiable parental consent, how we use/store/retain/delete it, the third-party providers who process it, and your parental rights to review, refuse further collection, and delete.

10.3 We do not knowingly collect personal information from a child except as described in the Privacy Policy and with verifiable parental consent, and we do not serve behavioral or targeted advertising to children.

10.4 If you believe a child's information was provided without parental consent, contact privacy@juliega.com and we will delete it as required by law.

11. Purchases, Subscriptions, and Billing

11.1 App purchases (via Apple). In-app purchases and subscriptions in the App are processed by Apple through your Apple account; Apple's payment terms apply. Auto-renewal: subscriptions renew automatically at the then-current price unless canceled at least 24 hours before the period ends; manage/cancel in your Apple account settings; deleting the App does not cancel a subscription. Refunds are subject to Apple's policies and must be directed to Apple.

11.2 Website purchases (via Stripe). We plan to offer paid Website features (a subscription at $29/month) billed directly by us through Stripe, not Apple. This tier may not yet be available; these terms take effect only when it launches. By subscribing you would authorize recurring charges to your payment method. Auto-renewal: the subscription renews automatically each period at the then-current price until you cancel. Cancellation: you may cancel anytime in the billing portal in your account settings; cancellation takes effect at the end of the current period. Refunds: except where required by law, Website charges are non-refundable.

11.3 Price changes. We may change prices prospectively; for subscriptions, changes take effect no earlier than your next renewal, with any notice/consent required by Apple, Stripe, and applicable law.

12. Acceptable Use

You will not, and will not permit anyone using your account to:

(a) use the Service other than for personal, non-commercial family/household use;

(b) submit User Content that violates Section 7, or record/upload any person's voice or image without the permission or parental consent in Section 7.2;

(c) use the Service to harass, exploit, or harm anyone, including any child, or submit content unlawful, infringing, hateful, sexually explicit, violent, or otherwise inappropriate for a children's service;

(d) use the private-sharing feature to distribute another person's or child's voice or image without the required consent;

(e) reverse engineer, decompile, or disassemble the Service except where this restriction is prohibited by law;

(f) copy, distribute, publicly perform, rent, sell, or create derivative works from the Service or Julie Ga Content, or violate Section 5.3 (no extraction/cloning);

(g) circumvent security or access controls, probe/scan the Service, introduce malware, or interfere with the Service or other users;

(h) use any automated system (bots, scrapers, crawlers) to access the Service, or use it or its content to develop or train any ML/AI system;

(i) misrepresent your identity, age, or relationship to any child; or

(j) use the Service in violation of any law.

13. Third-Party Services

13.1 The Service depends on third-party services, including: Apple (App distribution and payments); ElevenLabs (voice technology for the default Julie Ga narration, and, on the Website, narration of your generated story text); Anthropic (AI generation of Website keepsake stories from your answers); Supabase (cloud database and storage for Website content, including your photos and recordings); Vercel (Website hosting); Resend (Website transactional email, such as sign-in and share notices); Stripe (Website payments); and Plausible (privacy-preserving, cookieless analytics). Their processing of personal information is described in our Privacy Policy.

13.2 Third-party services are governed by their own terms and policies, and we are not responsible for them. Service availability may depend on their availability.

13.3 The Service may link to third-party sites/resources for convenience; we do not endorse or assume responsibility for them. Any parent-facing external links open outside the child experience.

14. Disclaimer of Warranties

14.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

14.2 WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT CONTENT (INCLUDING YOUR STORED RECORDINGS, PHOTOS, OR KEEPSAKES) WILL NEVER BE LOST. YOU ARE RESPONSIBLE FOR KEEPING YOUR OWN COPIES OF ANYTHING YOU CARE ABOUT WHERE THE PRODUCT PERMITS EXPORT OR DOWNLOAD.

14.3 AI-generated content. Keepsake stories are generated by automated tools and may contain inaccuracies, omissions, or wording you did not intend. They are drafts for you to review, edit, and approve; we do not warrant their accuracy, and they are not advice.

14.4 THE SERVICE IS AN ENTERTAINMENT AND STORYTELLING PRODUCT. IT IS NOT MEDICAL, PSYCHOLOGICAL, EDUCATIONAL, OR CHILD-DEVELOPMENT ADVICE, AND NO CONTENT (INCLUDING AFFIRMATIONS) SUBSTITUTES FOR PROFESSIONAL ADVICE.

14.5 SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY. NOTHING HERE LIMITS NON-WAIVABLE RIGHTS UNDER APPLICABLE CONSUMER LAW.

15. Limitation of Liability

15.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA (INCLUDING LOSS OF RECORDINGS, PHOTOS, OR KEEPSAKES), LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

15.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US (OR, FOR APP PURCHASES, PAID THROUGH APPLE FOR THE APP) IN THE TWELVE (12) MONTHS BEFORE THE EVENT, OR (B) FIFTY U.S. DOLLARS (US $50).

15.3 NOTHING EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, INCLUDING, WHERE APPLICABLE, FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH/PERSONAL INJURY CAUSED BY NEGLIGENCE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS.

15.4 These limitations are fundamental to the bargain and apply regardless of the theory of liability and even if a remedy fails of its essential purpose.

16. Indemnification

16.1 To the maximum extent permitted by law, you will indemnify, defend, and hold harmless New Planet and its officers, members, employees, and agents from third-party claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) your User Content, including any claim that a recording or photo was submitted or shared without a required right, permission, or parental consent; (b) your breach of these Terms, including Sections 7 and 12; or (c) your violation of law or any third party's rights in connection with the Service.

16.2 We will notify you of any such claim; we may assume its defense at our expense, in which case you will cooperate reasonably.

17. Termination

17.1 By you. Stop using the Service anytime. In the App (which has no server account) you can erase all recordings and local data in Settings. On the Website you can delete your account in your account settings. Deleting the App alone does not delete a Website account or cancel a subscription.

17.2 By us. We may suspend or terminate access if you materially breach, if we reasonably believe your use risks any child, other users, or the Service, if required by law, or if we discontinue the Service. Where practicable and lawful, we will give notice.

17.3 Effect. Your license under 5.1 ends; your User Content (recordings, photos, keepsakes) is deleted per the Privacy Policy's retention/deletion terms. Sections that by nature survive (including 5.2–5.5, 6.3 for the wind-down period, 7, and 14–21) survive.

17.4 No refunds on termination for breach, except as required by law, Apple's policies, or Section 11.

18. Changes to These Terms

18.1 We may update these Terms. For material changes we will notify you (in-app and/or by email) at least 30 days before they take effect, and for changes materially affecting your rights or the handling of User Content we will require you to affirmatively accept before continued use.

18.2 The "Last updated" date reflects the current version. If you do not agree, stop using the Service and delete your account before the changes take effect.

18.3 Changes to how we collect/use personal information — including children's information, photos, and recordings — are governed by the Privacy Policy, which may require renewed verifiable parental consent for material changes.

19. Governing Law; Dispute Resolution

19.1 Governing law. These Terms are governed by the laws of California, without regard to conflict-of-laws rules, subject to mandatory consumer protections where you live.

19.2 Disputes. Disputes arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in California, subject to mandatory consumer protections and venue rights where you live.

20. Apple App Store Terms (App only)

To the extent you access the App from the Apple App Store:

20.1 Acknowledgement. These Terms are between you and New Planet only — not Apple. Apple is not responsible for the App or its content. These Terms may not provide app usage rules less protective than or in conflict with the Apple Media Services Terms and Conditions.

20.2 Scope of license. The license in 5.1 is a non-transferable license to use the App on Apple-branded products you own/control, per the Usage Rules, except as accessible by other accounts via Family Sharing.

20.3 Maintenance and support. New Planet, not Apple, is solely responsible for any maintenance and support.

20.4 Warranty. New Planet is solely responsible for product warranties to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the App purchase price; Apple has no other warranty obligation.

20.5 Product claims. New Planet, not Apple, is responsible for claims relating to the App: product liability, failure to conform to legal/regulatory requirements, and claims under consumer-protection or privacy law.

20.6 Intellectual property claims. New Planet, not Apple, is responsible for investigation, defense, settlement, and discharge of any third-party IP claim relating to the App.

20.7 Legal compliance. You represent you are not in an embargoed/"terrorist-supporting" country and not on any U.S. prohibited-party list.

20.8 Developer contact. New Planet LLC, support@juliega.com.

20.9 Third-party terms. You must comply with applicable third-party terms (e.g., your wireless data plan).

20.10 Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your App license and may enforce them against you.

21. General

21.1 Entire agreement. These Terms, the Privacy Policy, and any feature-specific terms are the entire agreement regarding the Service.

21.2 Severability. If a provision is unenforceable, it is modified to the minimum extent necessary (or severed); the rest remains.

21.3 No waiver. Failure to enforce is not a waiver.

21.4 Assignment. You may not assign these Terms; we may assign them in a merger, acquisition, reorganization, or asset sale, with notice.

21.5 Force majeure. We are not liable for delays/failures beyond our reasonable control.

21.6 Notices. We may give notice in-app or to your account email. Legal notices to us: legal@juliega.com.

21.7 Copyright complaints. Send claimed-infringement notices to legal@juliega.com.

21.8 Contact. New Planet LLC, support@juliega.com.